multiple palm trees in the city

Privacy Policy

Effective date: December 31st, 2021

G2A Hotels, Inc. ("us", "we", or "our") operates www.bestwesternrafflesinn.com website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.bestwesternrafflesinn.com.

Definitions

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small pieces of data stored on a User’s device.

Data Controller

Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your data.

Data Processor (or Service Providers)

Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.

Data Subject

Data Subject is any living individual who is the subject of Personal Data.

User

The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Physical Address
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

G2A Hotels, Inc. uses the collected data for various purposes:

  • The provision and maintenance of our Service;
  • Notification of changes to our Service;
  • Voluntary use of the interactive features of our Service;
  • Rendering of customer support;
  • Gathering and analysis of information to improve our Service;
  • Monitoring the usage of our Service;
  • Detection, prevention, and fixing of technical issues; and
  • The distribution of news; special offers; and general information about other goods, services, and events similar to those that you have already expressed interest in.

Retention of Data

G2A Hotels, Inc. will only retain your Personal Data for as long as is necessary to achieve the purposes set out in this Privacy Policy. We will use your Personal Data to the extent necessary to comply with any legal obligations, resolve disputes, and enforce our legal agreements and policies.

G2A Hotels, Inc. will also retain Usage Data for internal analysis. To this end, Usage Data is generally retained for a shorter period of time; exceptions include when it is required to strengthen the security or improve the functionality of our Service, and when we are legally obligated to retain it.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to give us your information, please note that it will be transferred to the United States for processing. Your consent to this Privacy Policy and your submission of said information represents your agreement to the transfer.
G2A Hotels, Inc. will take all steps reasonably necessary, in accordance with this Privacy Policy, to ensure that your data remains secure. Personal Data will not be transferred to another organization or country unless there are controls in place to assure the security of same.

Legal Requirements

G2A Hotels, Inc. may disclose your Personal Data if it’s necessary to:

  • To comply with a legal obligation;
  • To protect and defend the rights or property of G2A Hotels, Inc.;
  • To prevent or investigate possible wrongdoing in connection with the Service;
  • To protect the personal safety of Service users or the public; or
  • To protect against legal liability

Security Of Data

The security of your data is important to us. However, please remember that no method of Internet transmission or electronic storage is totally secure. While we strive to protect your Personal Data, we cannot guarantee its absolute security.

Your Rights

G2A Hotels, Inc. will take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Whenever made possible, you can update your Personal Data directly in your account settings. If you are unable to alter your Personal Data, please contact us to make the desired changes. If you wish to know what Personal Data of yours we hold, and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the right:

  • To access and receive a copy of your Personal Data;
  • To rectify any inaccuracies in your Personal Data; and
  • To request the deletion of your Personal Data

You also reserve the right to data portability. You can request that G2A Hotels, Inc. provide you a copy of your Personal Data in a commonly-used electronic format in order to manage and move it. Please note that we may ask you to verify your identity before fulfilling your request.

Service Providers

We may employ third-party companies and individuals ("Service Providers") to facilitate our Service, provide it on our behalf, perform related services, or assist us in analyzing how it’s used. These third parties may only access your Personal Data to perform these tasks, and are obligated to not disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google, Inc., that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use said data to contextualize and personalize ads on its own advertising network.
You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on. This add-on prevents Google Analytics’ JavaScript (ga.js, analytics.js, and dc.js) from sharing information about your visits. For more information about Google’s privacy practices, please visit their Privacy Terms page at http://www.google.com/intl/en/policies/privacy/.

Behavioral Remarketing

G2A Hotels, Inc. uses remarketing services to advertise to you on third-party websites after you’ve visited our Service. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits to our Service. 

Google AdWords

Google AdWords remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/

Facebook

Facebook remarketing service is provided by Meta.
You can learn more about interest-based advertising from Facebook by visiting https://www.facebook.com/help/164968693837950. To opt-out of Facebook's interest-based ads, follow the instructions at https://www.facebook.com/help/568137493302217.
Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can opt-out of remarketing services provided by Facebook and other participating companies via the Digital Advertising Alliance in the USA (http://www.aboutads.info/choices/); the Digital Advertising Alliance of Canada in Canada (http://youradchoices.ca/); or the European Interactive Digital Advertising Alliance in Europe (http://www.youronlinechoices.eu/). You may also opt-out using your mobile device’s settings.
For more information about Facebook’s privacy practices, please review their Data Policy at https://www.facebook.com/privacy/explanation.

Links To Other Sites

Our Service may contain links to other sites that we don’t operate. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally-identifiable information from any Children. If you are a parent or guardian and are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without parental consent, we will take steps to remove it from our servers.

We Do Not Sell Your Data

Under the California Consumer Privacy Act of 2018 (CCPA), beginning January 1, 2020, California residents have the right to opt out of the sale of personal information about them or their household, such as (though not limited to) their name, postal or email address, and other personally-identifying information. You need not be physically present in California to exercise this right as long as you have a current California residence.
At G2A Hotels, Inc., we respect your privacy and never sell or lease any personal information or data collected from you as outlined in our privacy policy. We are also committed to providing guests and users with as many privacy choices as we reasonably can.
If you would like to exercise your rights as provided by the CCPA, such as the right to access or delete your personal information, you or your authorized agent or representative may email us at reservations@g2ahotels.com or contact us via postal mail at the following address:
Best Western Plus Raffles Inn & Suites Anaheim
Attn: Privacy Request
2040 S Harbor Blvd
Anaheim, CA 92802

Except as otherwise required by law, requests pertaining to children under 18 should be submitted by a parent, legal guardian, or other authorized adult representative.
The rights provided by the CCPA are subject to certain exemptions and exceptions, as specified in the applicable statutes and/or associated regulations issued by California’s Office of the Attorney General. Those statues and/or regulations may also stipulate the maximum time allowed for acknowledging and responding to a request.
There is no charge for making privacy-related requests.
Please note that we may be required to verify your identity before processing certain data-related requests as a way to safeguard your privacy and the privacy of others.
In some cases, we may be unable to fulfill your request because we have no way to verify your identity to the standard the law and/or its associated regulations require. Example (but without limitation): If you have visited our website, but never left submitted a Contact Form, completed a hotel booking with us, or interacted with us via email or other means, we likely do not have enough information to confirm your identity to even a “reasonable degree of certainty” (as the applicable regulations may define that term).
(To learn more about the data we gather in connection with this website and/or its associated services, please consult the Privacy Policy.)

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Prior to the change becoming effective, we will let you know via email and/or a prominent notice on our Service. We will also update the “Effective Date” at the top of this Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: