packed suitcase in hotel room

Accessibility Policy

We aim to extend genuine hospitality to all guests and visitors of our hotel. Our goal is to make it as effortless as possible for everyone, including people with hearing or vision loss, or any other disability, to access information about our hotel and to book a stay.
If you encounter problems learning about our hotel or booking a stay, we encourage you to contact us by telephone or email. Our helpful team will be delighted to assist you.
2040 S Harbor Blvd, Anaheim, CA 92802
We are committed to providing an easy-to-use online experience for all guests, and believe that every website visitor, regardless of their device type or reliance on assistive technology (including screen readers, font magnification, translation or voice recognition software) should be able to research our site online at

To ensure this Best Western Plus Raffles Inn & Suites Anaheim complies with Level AA success criteria of the Website Content Accessibility Guidelines 2.0 (WCAG 2.0), an international standard measure of accessibility success. Our website and digital marketing programs thoughtfully adhere to these guidelines, and are continuously updated and enhanced to make our technology more accessible and user-friendly.

We have tested our hotel's website to confirm that we meet or exceed Level AA of the WCAG 2.0 Standard.

If you have questions or concerns, or would like to report an issue related to the accessibility features of our website, please contact us at

You can learn more about W3C's Web Accessibility Initiative (WAI) HERE

In addition, our full site was tested using SiteImprove, a third party authority in web accessibility. The website is routinely tested to ensure that any new or newly edited content conforms with the most up-to-date accessibility guidelines, as reported by the SiteImprove tool.

Browser Help
Optimize the way you view your web browser. If you are experiencing difficulty reading the Best Western Plus Raffles Inn & Suites Anaheim website on your screen, changing the settings on your browser may help to improve the readability and visibility of each page:
Find out more about the accessibility features of these leading Internet Browsers through the links below:
• Mozilla Firefox : Click here for Mozilla Firefox Accessibility Features
• Google Chrome : Click here for Google Accessibility Features
• Internet Explorer : Click here for Microsoft Internet Explorer Ease of Access Options
• Apple Safari: Click here for Apple Accessibility Support

Hotel Website Accessibility Features
The website for Best Western Plus Raffles Inn & Suites Anaheim was developed to be fully accessible to all site visitors and is designed according to W3C Web Content Accessibility Guidelines (WCAG) 2.0. It conforms to most priority checkpoints which entail some of the following elements:
• Navigation Shortcuts
To navigate our website, use the tab key to explore the elements of each page and the enter key to activate a highlighted link.
• Structured, Semantic Markup
HTML heading tags are used to convey document structure. Navigation menus are tagged as HTML maps so that the menu title can be read, and the menu items are presented as a group. Please see our sitemap for easy navigation at:
• Images Visibility
All content images include descriptive ALT attributes.

Standards Compliance
The website is designed to conform to Level AA compliance, as specified by the Web Content Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic markup.

Accessibility References
• Web Content Accessibility Guidelines (WCAG) 2.0, which details the reasoning behind each guideline.
• Section 508, which includes information and news about the accessibility standards introduced by Section 508 of the Rehabilitation Act.

Accessibility Software and Services
The following free tools and services are available to assist you with viewing and interacting with our hotel website:
Click here for HTML Validator, a free service for checking that web pages conform to published HTML standards.
Click here for Web Page Backward Compatibility Viewer, a tool for viewing web pages without a variety of modern browser features.
Click here for Lynx, a free text-only web browser.

ADA Features of the Hotel
Public Space ADA Accessible Features:
• Accessible parking spaces and signage (car and van)
• Accessible parking space that is 96-inches wide with an appropriate access aisle
• An accessible route that allows for approaching and entering the hotel
• An accessible lobby entrance door
• Interior routes to public spaces that do not have abrupt level changes
• An accessible reception desk or accessible folding shelf or reception area
• Room signage: 60-inches to sign center above finished floor
• Accessible table in eating area
• Public restrooms accessible

Guest Room Mobility Accessible Features:
• Accessible doors and doorways (at least 32-inches of clear width passage)
• Accessible bathrooms and features, including shower/tub
• Accessible room controls (e.g. HVAC and lighting)
• Accessible clear floor space
• Guest Room Communication Assist Features:
• Closed-caption televisions
• Telephones have volume control