Frequently Asked Questions

FAQ

General Information

What is the minimum age to check in?

Guests must be at least 18 years old to check in.

What is the hotel’s cancellation policy?

To avoid charges, please cancel your reservation by 4 PM at least 48 hours before your scheduled arrival.

Is the front desk staffed 24 hours a day?

Yes. The front desk at Best Western Plus Raffles Inn & Suites is staffed 24 hours a day.

What are the check in and check out times?

Check in at Best Western Plus Raffles Inn & Suites Anaheim is at 3 PM, and check out is at 11 AM.

Do you offer early check in or late check out? Is there a fee?

You can request a late checkout, and the team at Best Western Plus Raffles Inn & Suites will do their best to accommodate your request. All late checkout requests remain subject to availability and local events.

Parking and Transportation

Is parking available at the hotel?

Parking is available on site.

Is parking free or is there a fee?

Parking at Best Western Plus Raffles Inn & Suites Anaheim is $20 per night. Guests booking through Get Away Today or Walt Disney Travel receive a discounted rate of $15 per night.

Do you offer valet parking?

Complimentary valet service is available during select hours.

Do you have EV charging stations?

EV charging stations are not available.

Is airport transportation or shuttle service available?

Best Western Plus Raffles Inn & Suites does not offer shuttle service or airport transportation.

Are there taxi or rideshare services nearby?

Rideshare and taxi services, including Uber and Lyft, are easily accessible in the area.

Rooms and Amenities

What types of rooms do you offer?

Best Western Plus Raffles Inn & Suites Anaheim offers standard rooms, suites, and family rooms.

Are there accessible rooms available?

Accessible rooms are available to accommodate guests’ needs.

Are the rooms pet-friendly?

Pets are not allowed at Best Western Plus Raffles Inn & Suites. Service animals are welcome.

Do rooms include a mini fridge, microwave, or coffee maker?

All guestrooms include a mini fridge and coffee maker.

Is there complimentary Wi-Fi in the rooms and public areas?

Complimentary Wi Fi is available throughout the hotel.

Do the rooms have air conditioning/heating?

All guestrooms have air conditioning and heating.

Are cribs or rollaway beds available?

Cribs are available upon request.

Do you offer housekeeping daily?

Daily housekeeping is available upon request.

Dining

Is there an on-site restaurant or bar?

There is no on site restaurant or bar.

Do you offer room service?

Room service is not available.

Is breakfast included? If not, is it available for purchase?

Complimentary breakfast is served daily from 6:30 to 9:30 AM.

Leisure and Activities

Do you have a pool? Is it heated/indoor/outdoor?

Best Western Plus Raffles Inn & Suites features an outdoor pool and a hot tub.

Is there a gym or fitness center?

Yes. The hotel has an on site fitness center for guest use.

Do you offer spa services?

Spa services are not available.

Are there any activities or entertainment options at the hotel?

There are no on site activities or entertainment options.

Are there any family-friendly activities nearby?

Best Western Plus Raffles Inn & Suites Anaheim is located near Disneyland Park and Disney California Adventure Park.

Business and Events

Do you offer meeting or event spaces?

Meeting and event spaces are not available.

Is there a business center available for guest use?

Yes. A business center is available.

Do you offer free printing or workspace options?

Workspaces and complimentary printing services are available for guests.

Location and Nearby Attractions

What are the closest attractions or points of interest?

Best Western Plus Raffles Inn & Suites is close to Disneyland Park, Disney California Adventure Park, Anaheim Packing House, and Anaheim GardenWalk.

How far are you from the airport, downtown, beach, or major landmarks?

Approximately 14 miles from Los Angeles International Airport (LAX)
Less than a mile from Disneyland Park and Disney California Adventure Park
Approximately 10 miles from Huntington Beach

Is the hotel near public transportation?

Guests have easy access to local bus routes and rideshare options.

Pets

Do you allow pets? What is your pet policy?

Pets are not permitted. Service animals are always welcome at Best Western Plus Raffles Inn & Suites.

Are there pet amenities or designated pet areas?

There are no designated pet areas or amenities.

Safety and Policies

Do you have a smoking policy?

The property is non smoking.

Are there any additional resort or facility fees?

No additional resort or facility fees are charged.

Additional Guest Services

Do you offer luggage storage?

Luggage storage is available for registered guests.

Is there a concierge or guest services desk?

Guest services can help with recommendations, reservations, and local guidance.

Can I ship packages to the hotel?

Yes. Packages can be shipped to the hotel for guest pickup.

Do you offer laundry or dry cleaning services?

Laundry or dry cleaning services are not available at Best Western Plus Raffles Inn & Suites.